Return Policy

We want you to love your purchase. If you are not completely satisfied, we are here to help.

Return Timeframe

Returns are accepted within 30 days of the delivery date. Plant specimens must be ALIVE & HEALTHY. Decor items must be UNUSED.

How to Start a Return

To initiate a return, please email us with your order number, item(s) to return, and reason(s), and we will provide instructions for the return.

Return Shipping & Fees

Customers are responsible for return shipping costs.

Refunds

Once your return is received and inspected, refunds will be processed to the original method of payment within 5–7 business days.